Good's Customer Care Specialists

Good's Customer Service

Good's prides itself on providing the best quality furniture at incredible prices, delivered by our team of experienced in-home delivery companies. We do all we can to ensure your furniture buying experience is a pleasurable one. Despite our best efforts to provide that experience, there are times that an issue will arise. Our team of dedicated service representatives is here to make sure your issue, whether manufacturer or transit related, is addressed quickly and with your satisfaction in mind. We do rely on our manufacturing and delivery partners when dealing with these issues but also understand that ultimately your satisfaction is our responsibility. Below are links to information that will help you with your specific issue, as well as provide a resource for general topics including how to care for your furniture. We also offer an after-hours contact form that will help us expedite your concern and provide you with a faster resolution. Our goal is and always will be to go the extra mile to care for you - our client - and provide service that is unparalleled in our industry.

Customer Service Hours: Monday-Friday 8:30am-6pm Saturday 9am-5pm

After Hours Form: Contact Good's Customer Service Department

Additional Information

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Ryan Patterson

Ryan Patterson-email
Customer Service Manager
Phone: 828-624-0698

Donna Riddle

Donna Riddle-email
Customer Service Pineville
Phone: 828-624-0713

Jennifer Brenes

Jennifer Brenes-email
Customer Service Hickory
Phone: 828-624-0732

*Charlotte NC Store
**Hickory NC Store

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