Sales and Design Staff

Ann Burge has decades of experience in the furniture industry and a Degree in Interior Design from Chesapeake, VA. She also has a Degree in Art from Radford University in Radford, VA. With her passion for design, resulting from years of study and travel, Ann has the knowledge and expertise to help customers find the best design solutions for their home. Ann is proud of her three grown children, Sam, Margaret and Elizabeth. In her spare time Ann enjoys kayaking, hiking, the beach and spending time with family.

Annette Howes has 20 years of experience in the furniture industry and has a degree in Interior Design from Appalachian State University. She has a lifetime of exposure to the "home" of furniture from living in the local area. Annette finds it rewarding to help clients select furnishings that are comfortable, beautiful, and that fit their unique style. In her spare time, she enjoys spending time with her 2 grown daughters and going out with friends.

"Annette Howes was my representative. Her knowledge and expertise was very helpful. I will most certainly recommend GHF to friends and family. Very satisfied with quality furnishings and personal suggestions/recommendations." See the Full Review.

Ashleigh was born and raised in the foothills of North Carolina to the most loving and hard working parents. She was raised to be a loving, caring, and hard working person and has always felt her purpose in life was helping others. She graduated from Appalachian State with a Bachelor's Degree in Psychology. She worked in the human services field for over 8 years with a love for helping individuals better their lives and overcome their struggles. She came to Good's with a passion for helping people find value and style to make a house, a home. Let Ashleigh help you make your home a comfortable and functional space.

"Love Good's Home Furnishings! We've made several purchases from them via Email/Phone and very pleased with the quality of the furniture and the deliver service. Ashleigh Murphy is awesome to work with and provides top notch customer service. They always seem to have the best price point, even after adding on shipping costs. Highly recommend Goods!" See the Full Review.

Carol Newman born in Fort Knox, Ky in the Ireland Army Hospital. She moved to Levittown, PA. and lived there for 30 years. In 1992, She moved to Hickory and was introduced to the furniture industry where she has gained more than 20 years of experience in sales and customer service. Carol is a very loving and caring person. Her goal is to make her clients happy with the furniture they have in their home. In her down time, she loves spending time with her family, listening to music and going shopping. She also loves animals.

"We had a wonderful experience at Good’s furniture in Hickory, NC! Carol Newman was delightful to work with as she was patient, conscientious and knowledgeable. Carol spent numerous hours with us helping us to weigh our options on colors, furniture types and configurations! Michael Gilcrest was also extremely knowledgeable and thorough in his explanation of the proper mattress for various body types. Would highly recommend Good’s furniture for quality of product and staff! A pleasure!" See the Full Review.

Chilton Jarrett brings a wealth of knowledge to her customers in the Internet department. Before joining the team at Good's, she worked at several major furniture retailers for seven years, gaining expertise and understanding of furniture and design. A graduate of NC State University, Chilton is an avid Wolfpack and Pittsburgh Steelers fan. She and her husband live in Valdese with their two dogs and two cats. During her off time, she and her husband enjoy going to ballgames, travelling and playing with their animals. "I love helping my customers find the perfect pieces to make their home feel like an extension of themselves." As an Internet representative, Chilton is prompt with a price, answer and advice. She cares about helping her customers find the look they are comfortable with and can enjoy for many years. "I believe that furnishings should reflect the owner's personality and style."

"Chilton Jarrett is the absolute best and a pleasure to work with. Her dedication and hard work led me to refurnish my entire 7,000 square ft home. because of her professionalism and expertise, I have referred all of my friends!" See the Full Review.

Debe loves using her years of furniture sales and design experience to make your house a home, a showcase for your personality, and inspiration for you, your family and friends. Her favorite catch phrase is "make it fun!". She believes that everyone should be surrounded by people and things that inspire their hearts and souls. Debe will help you bring in the unexpected with your colors and style and use her experience to bring your individual personality into your home. Debe lives in Hickory with her partner, Mitch, and their family of pets. She is the mother of two children, Kendra and Breydon, and grandmother to three beautiful granddaughters: Emmie, Sadie, Ayden and one amazing grandson Miles. She enjoys using her creativity in her own home with various projects and interior design treatments. Give Debe a call today so that she can help turn your vision for your home into a reality!

"Debe has been a WONDERFUL help to me for years! We met for the first time in the store about seven years ago when she assisted my husband and me in purchasing several pieces of furniture, and since then I’ve relied on her a number of times as I’ve shopped on the Goods website from home. This was possible because Debe was so knowledgeable and helpful. She sent me fabric and wood finish samples, made great design suggestions and informed me of sales. And she’s fun and super friendly! (I promise I’m not her mom!) Thanks Debe!" See the Full Review.

Throughout my diverse career experiences, I have had the opportunity to travel extensively across the United States, which has greatly enriched my appreciation for architecture and interior design. Having renovated and lived in two historic homes, I have a passion for creating beautiful, functional spaces and I enjoy completing much of the work myself. I believe a home should be a true reflection of the people who live in it. Rather than feeling confined to a specific period or design style, I encourage clients to embrace the elements that bring them comfort, happiness, and a sense of personal expression. Outside of work, I enjoy painting and creating custom murals on walls in my home. I value spending quality time with my family and our many pets, along with cooking and gardening. As a Jeep-loving family, we enjoy biking, hiking, skiing, and exploring the outdoors together. I also find inspiration and relaxation in classic films, reading, and making custom jewelry. I would welcome the opportunity to meet with you at Good’s Home Furnishings to discuss your design ideas and help bring your vision to life.

Lee Ennis, a communications graduate of UNC Chapel Hill, understands the importance of listening to his customers. He developed his design skills with Drexel Heritage Home Furnishings and Boyles Furniture. His experience with local clients as well as overseas buyers has helped him meld culture and design in unique ways to assist you with your decorating plans. Lee has also worked as a media specialist in the newspaper and photography fields. Lee loves the outdoors including kayaking, backpacking and fly fishing. Lee says, "A well-designed room should be two things: functional and pleasing." Let Lee help you achieve both.

"I found this amazing store while looking for dining chairs. Let me tell you, they are great! Competitive prices, great salespersons ( Big shout out to Lee!!), perfect delivery (such kind hearted professionals!)! I ordered my items on the phone and they delivered them to my garage as my request☺️ During this pandemic I can’t image a better shopping experience than this. I will be back for more! Thank you" See the Full Review.

Matt Hyland loves helping people maximize their personal style. He began his furniture career with Abraham and Strauss in Brooklyn, N.Y., as well as Macy's, where he worked in furniture buying and on the sales floor. Matt has always enjoyed beautiful furniture and helping people find the best value and style for their investment. "I enjoy helping my customers find the right selection for their home," said Matt. "I want my clients to enter their home at the end of a long day and feel welcomed by the comfort and quality. The furniture my customers purchase should be a part of their home for many years to come. I have always viewed furniture as an investment in your home and quality of life." Matt also worked at American Signature in Charlotte before joining Good's Home Furnishings. When he's at home, Matt enjoys life on Lake Norman with his wife, Tricia, and two rescues, Hazel and Van. He also has a passion for restoring cars, attending auto shows and even giving new life to antique furniture. Call Matt today for innovative ways to breathe new life into your space.

"I highly recommend Goods Home Furnishings. Matthew Hyland was a tremendous help while I was trying to decide which curio cabinet to buy. Every question I asked was responded to in a very timely manner. I will reach out to him again when I purchase something." See the Full Review.

Tracy Little has been with the Good's team for 11 years. Before joining Good's, she was a textile design director. She is a colorist and designer who has traveled globally. She has raised two grown children, one currently in college and the other in the military. When she isn't helping clients design their homes, she loves outdoor activities such as hiking, flower gardening, and painting. Come and meet Tracy so she can utilize her design expertise to create a functional, stylish home that suits your needs and budget.

"Tracy Little is knowledgeable , she listens, has the knowledge to recommend a vendor, offers recommendations or options snd is tech savvy in placing the order. I will defer to her in the future for my needs." See the Full Review.

Carol Childers is a sales associate with more than 20 years of experience. She has worked in direct sales, design, and support services in the furniture and accessory industry. Carol has been very successful in her career. She believes you achieve a comfort level, in your home, and create your style, from the things you love. Surrounding yourself with your family and friends is also very important to Carol. Helping her clients achieve their "level of solace" is Carol's goal when she is assisting her clients. She resides in Burke County with her husband, Greg and her two children, Olivia and Cooper . Carol's hobbies are cooking, gardening, and spending time with her family and friends.

"Outstanding service combined with excellent value. Unbeatable combination. Huge thanks to Carol Childers for locating comfortable furniture in time for my recovery from surgery. No small feat given the current stock shortages. So pleased we found Carol at the Vanguard section. We will be returning to see Carol to purchase our furniture for our new home when we build. I believe a repeat customer is the highest compliment one can make." See the Full Review.

A recent addition to Good's Hickory White Outlet Showroom, Mary brings with her years of experience in the furniture industry in sales and design. She's knowledgeable and excited about the latest trends in color and style that allow for creative uses of furniture pieces in any room. "Options like different fabrics and finishes offer the customer endless possibilities for their home." Mary loves to work with her customers to find the pieces they will love for years to come. In addition to helping customers with their home, Mary enjoys genealogy, reading and traveling around the United States.

"I love my new bed from Good’s Home Furnishings! Mary Fyock was awesome! She followed the buying process from beginning until it was delivered safely to my home. Thanks for making the whole purchase experience so easy." See the Full Review.

Tim’s twenty years of experience in the home furnishings business helps him facilitate a warm, fun, and exciting atmosphere that’s conducive to bringing a client’s desire to fruition. His passion is orchestrating relationships with designers and clients to maximize the input of everyone involved in a project. “I love being in the showroom and listening to our guests tell me how much fun they are having working with our designers as they create their home design together”. “That’s a great feeling”. Tim’s hobbies are playing music, audio production, hiking with his wife Renae, history, art shows, and creative events.

Carla Dalton has a passion for people and furniture. As Good’s assistant manager, Carla enjoys making your purchasing experience the best it can be, from selection to delivery. A graduate of UNC-Greensboro and Greensboro native, Carla has several decades of experience in visual merchandising, design, retail and manufacturing. She has raised her two daughters, Hanna and Ellison, in Charlotte, and loves the dining and entertainment options our area has to offer. “Very few people are lucky enough to work in an industry that is beautiful and fun. I enjoy helping our customers find exactly what they are searching for and making sure that our team provides excellent service throughout. We want to earn your business for a lifetime. “I understand that any purchase is a big decision, and we are here to help!” In her spare time, Carla enjoys yard work, DIY projects and fellowship at Good Shepherd United Methodist Church.

Meet Craig Madison, an expert in the world of home furnishings. With over two decades of experience in bespoke men's clothing and traditional New York City couture, Craig has honed his skills in sourcing exquisite French and European tableware and lighting fixtures. Now, he's embarking on a new chapter in the vibrant city of Charlotte, North Carolina, where he's eager to unveil lavish upholstery and exquisite case goods tailored to your desires. Craig is committed to providing unparalleled customer service, and he has an extensive knowledge of meticulously crafted, artisanal furniture. He joined Goods Home Furnishings, a company renowned for its commitment to excellence, in the autumn of 2023. He's excited to extend his expertise to a broader clientele and is ready to serve you.

I just had to take a moment to recognize Craig, the designer extraordinaire!!! Craig is an amazing individual! Professional, Personable, and Highly skilled in the design fashion industry. Craig goes above and beyond for his clients!! Craig offers exceptional customer service! Craig has excellent taste and the ability to make it happen! I highly recommend this designer/ sales associate. Ask for Craig!! See the Full Review.

Inspiring Charlotte Podcast Host | George Plumides

George Plumides is a walking encyclopedia of style and furniture design. With more than a decade in residential furniture design and sales, he has amassed a loyal following who value his expertise and advise. A Charlotte native, George has a background in hotel design and construction, planning projects totaling more than $200 million during his career. He earned his law degree from Thomas Cooley Law School before changing fields to follow his passion for design. When he is not busy designing spaces for his clients, this busy dad of two enjoys working out and sampling the newest restaurants in Charlotte. George is unrivaled with his use of color and recommending just the right piece to set your room apart. He enjoys tackling one room or an entire home. Former clients seek him out for his superior knowledge and caring assistance. If you have a project or space and you want spectacular results, call or email George today.

"I cannot imagine a better furniture shopping/designing experience than working with George Plumides at Good's Home Furnishings (Pineville, NC). George has helped us pick out lovely furniture for our home in the past, but recently outdid himself in helping us design and coordinate all of the furniture for a new 4 bedroom home. We would (and have!) highly recommend George for any of your furniture needs in Charlotte - or anywhere!" See the Full Review.

Karen Wentzell loves delighting her clients and showing them what is possible within four walls. Always smiling, she routinely turns customers into friends and has worked in the Charlotte region for more than 20 years. "Furnishing a home should be a time of anticipation and joy, however for many it can become filled with indecision and stress. I offer professional design advice and guide you through the process. "I love what I do and strive to make this process a fun and memorable time for you!" Karen is a professional member of IDS and has expertise in floor planning, furniture selection, color, texture, pattern coordination, window and wall treatments. She has been honored in Furniture Today, received training at the New York School of Interior Design and passed the CQRID national residential examination. Before coming to Good's, Karen designed for several major retailers in the local Charlotte area. When she's not designing spaces, Karen enjoys spending time with her family and trying new recipes.

"Karen Wentzell was absolutely FANTASTIC in helping us purchase a couch all online. This can be difficult to make sure all measurements and specs are correct and she walked me through it and took her time to answer all questions. I would definitely recommend her assistance if you are making a purchase through Goods! Thank you Karen!" See the Full Review.

Libia's desire to provide her clients with excellent customer service began many years ago. After receiving her degree in economics and hotel management, Libia experienced a successful career in the world of hospitality providing the best care for her clients and, guidance to her staff. Her other passion, home decor and design was brought to life when she moved to Miami, FL. While there, Libia was a mainstay in the Bird Road Arts District where she assisted customers with local and international art and home furnishings. Libia loves assisting her clients to achieve their home decor goals. Libia enjoys travel, music, and fine dining.

"Libia Hernandez Gave us a warm greeting at the store and was so kind to let us know of an upcoming sale to take advantage of additional savings! Her thoroughness and follow up are to be commended for excellent customer service! When we decide on more home furnishings we will definitely ask for Libia! Sincerely satisfied, Mr. & Mrs. Murray" See the Full Review.

Lisa Preyor is a creative that enjoys exploring ideas that will inspire her clients while bringing meaningful treasures to their home. A true visionary who captures the essence of her client’s home where every corner tells a story. With an interior design career spanning over two decades Lisa’s proclivity for attention to detail and timeless interiors has transformed her client’s homes into compelling spaces. Known to have a way with words Lisa has written several design articles for magazines for the South Charlotte area. A classic movie enthusiast, dilettante in art, Lisa enjoys travel and music.

"My husband and I purchased our sectional sofa from Goods 5 years ago. It still looks new! We get complements all the time with how comfortable it is. We returned recently to purchase a bedroom chaise and from the moment we met Lisa, she made the process so quick, easy and FUN! I’m so excited for it to arrive! Thank you Lisa! The customer service is tops!" See the Full Review.

Inspiring Charlotte Podcast Host | Lori Zannino

With 20 years of experience in marketing, advertising and sales, Lori's forte has always been listening to the client's needs and simplifying the design experience. Beyond having an exceptional grasp of design function and aesthetic, Lori offers attention to detail for every customer she interacts with. Lori made Charlotte her home for over 20 years after living in some major metropolitan cities, including New York, San Francisco and Los Angeles. Lori obtained her certificate in Residential Design from The Art Institute of Charlotte in 2007 after finding a true passion for furniture and interior design. When she's not designing for clients, Lori enjoys fine tuning her cooking skills, taking beach trips and spending quality time with her yellow lab retriever, Rooney. Visit or call Lori today to set up a design consult.

"I don’t usually post reviews but my experience with Lori at Good’s Home Furnishings was beyond incredible. She is extremely knowledgeable, doesn’t try to push products on you, and is one of the most patient sales associates I’ve ever worked with. She is quick to respond to any requests and will always provide multiple options within your specifications. She works her hardest to give the best deal and the prices she quoted us were far less than competitors. She won’t give up until you’re satisfied. I can’t recommend her enough!" See the Full Review.

Royston Davies understands the importance of building solid relationships. A lifelong learner, she has more than 15 years of design expertise gained from working for two of the largest home furnishings retailers in the Southeast. She has a deep knowledge of the furniture lines Good's represent. However, her greatest skill is listening. There are two things she learned early in her home design career. First, how furniture is made and what makes one item more durable or desirable than another. Second, to put function at the top of the list so that the spaces she designs make sense for everyday living. It's that knowledge that allows her to steer clients toward the best value for their needs. Personally, Royston says, "people are amazing so I try to see something in each person that I can appreciate, then relationship building is genuine and hopefully lasting. When I'm not designing for clients I enjoy my faith, family, and exploring healthy fitness possibilities. I challenge myself and believe in thinking differently to gain new perspectives on life."

"Every time we go to Good's Home Furnishings in Pineville, we have the best designer, Royston Davies, to help us furnish our home. The attention we receive from her is always the best. I'm so glad we had a great connection as she has designed our great room, sunroom and the office. I have nothing but great things to say about Royston. She is such a great asset to the company. We will definitely be back!!" See the Full Review.

Sheila is an accomplished sales and design consultant who brings 25 years of experience to Goods Home Furnishings. She believes the key to a great design starts with a vision and a dream, as you work with Sheila on your next design project you are guaranteed a wonderful experience in creating a space crafted to reflect your style, comfort and personal space. Sheila is the proud mother of a son and adores spending time with her adorable grandchildren. She enjoys traveling, cooking, music and reading. Let Sheila create a space for you that represents your unique and soulful style.

"I was very impressed by Ms. Sheila Brunson when I stopped in the store in search for furniture for my new home. I will definitely be returning for her assistance once I close on my home. She is definitely very knowledgeable and her mannerism is very professional !" See the Full Review.

Tony McMakin loves meeting new people and sharing his passion for furniture. A South Carolina native, Tony has worked more than 16 years in the furniture industry representing many national lines. He understands that customers want quality and value in the items they select. "I see my role as a trusted friend and expert. It's my goal to find my clients that perfect piece at a price they will love." Tony enjoys restoring vintage clocks and turntables and collects many of the items he brings back to life. He brings that eye for detail to work every day at Good's, and loves to point out what makes one chair or table more special than the nExt. #He appreciates the details and customization available with American-made products and enjoys crafting a piece that is uniquely yours. He also enjoys gardening, cooking and needlecraft, and designing his own home in Charlotte. Call Tony today for help with your next project.

"Tony McMakin is the ultimate salesman, very professional, phenomenal product knowledge , and made excellent suggestions for consideration. I would certainly recommend him to anyone who is a prospective buyer of home goods." See the Full Review.