Good's Customer Care Specialists


Customer Care

The "Good's" Life. We believe Good design is every home's right, and we embrace this idea by working with you to create beautiful and livable environments in your home. Redefine comfort, redefine style. We will listen to your needs, maximize your budget and express your personal style in warm, welcoming spaces for your family and friends.


In person or online, you'll find instant answers to all your questions. Our attentive service, expert knowledge and commitment to making you happy will exceed your expectations. You'll leave with a head full of Good ideas and a home full of beautiful furniture.


Shipping and Delivery

We will deliver your purchase in the fastest, most economical way possible. We review each order individually, factoring in your destination and the weight and size of your items. Shipping charges and delivery details for your purchase will be provided by your salesperson.


Order Tracking

In person or online, you'll find instant answers to all your questions. Our attentive service, expert knowledge and commitment to making you happy will exceed your expectations. You'll leave with a head full of Good ideas and a home full of beautiful furniture.


Getting new furniture is exciting, and you want to know exactly when it will arrive. Please contact your salesperson in Hickory at 828.322.3471, between 9:00 a.m. and 6:00 p.m. EST, Monday through Friday; or in Pineville at 704.910.4045 from 10:00 a.m. to 7:00 p.m. EST, Monday through Friday. To view a list of contact names and email addresses, please click here.


Gift Certificates

Looking for the perfect gift? Contact us to order a Gift Certificate from Good's Home Furnishings in denominations of $25, $50, $75, $100, $150, $200 and $250 or any custom amount you designate. Your Gift Certificate will arrive by first-class mail in an elegant envelope with your personal message. Rush delivery is available upon request. Gift Certificates may be used for shopping in-store or by phone.

Ryan Patterson

Ryan Patterson - Service Manager
Phone: 828-624-0698


Donna Elliott

Donna Elliott - Customer Service
Phone: 828-624-0713


Angie Buchanan

Angie Buchanan - Customer Service
Phone: 828-624-0732



*Charlotte NC Store
**Hickory NC Store

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